How To Fill Out New Register

Transacting in an SSS role is like traversing EDSA on a rush-hour—waiting takes forever. Although the bodily transaction gets done in just a few minutes, standing in long lines usually takes longer than an hour.

Unless you take an endless supply of patience and a lot of fourth dimension to waste, take reward of the online services through the My.SSS portal to transact with the SSS within minutes. To access this portal, you must register your SSS account online kickoff.

Hither's an SSS online registration guide to help make the procedure shine and hassle-free for you.

READ: How to Compute and Check Your SSS Contribution Online: An Ultimate Guide

Tabular array of Contents

Watch Video: How To Annals Your SSS Business relationship Online every bit a Member
What Is My.SSS Portal?
Who Can Register at My.SSS?
- 1. SSS members
- two. Concern/Regular employers
- 3. Household employers
Why Register for an Online SSS Business relationship?
- 1. SSS online services for members
- 2. SSS online services for employers
How To Annals With SSS Online every bit a Fellow member
- ane. Go to the official SSS website
- 2. Click the registration link in the SSS Member Login folio
- iii. Fill out the SSS Online Fellow member User ID Registration form
- 4. Check your email for the notification from SSS, and so click on the activation link
- 5. Create your countersign
- 6. Proceed to SSS Member Login
How To Annals With SSS Online every bit an Employer
- 1. Go to the official SSS website
- 2. Click on the registration link that corresponds to your employer category
- three. Make full out the registration grade
  - a. Household employers.
  - b. Regular (business organisation/corporate) employers.
- 4. Actuate your online account
- 5. Check your company email for a validation message
- 6. Access your online employer account
Tips and Warnings
- 1. Access the SSS portal during off-height periods
- 2. Download the SSS mobile app
- three. Go on a re-create of your user ID and password
- 4. Change your password every 90 days
- v. Members and/or modest employers who don't have a personal computer, Internet access, or both tin also register and access their My.SSS accounts at any SSS branch
- 6. SSS now implements 'no web registration, no salary loan' policy
- 7. Never deal with fixers or scammers who are offering assistance with your SSS online registration
Ofttimes Asked Questions
- 1. Is SSS online registration mandatory?
- 2. Is My.SSS secure?
- 3. Tin the employer access the SSS records of its employees through My.SSS?
- iv. I tin can't register my business relationship. Instead, I'k seeing an error message that says "CRN/SSS Number has already been registered". What should I do?
- 5. I can't register considering I'1000 getting an error message that reads "User ID already exists" or "Electronic mail address already exists". What should I do?
- 6. I can't find the email notification from SSS that contains the activation link. What should I do?
- 7. I want to modify my designated User ID. How?
- viii. The company email address registered in the Employer business relationship has changed/The designated authorized signatory has been separated from the company and its My.SSS business relationship tin't be accessed anymore. What should be done?
Other FAQs
- one. The system says my SSS number is invalid. What does it mean and what should I do?
- 2. What should I practise if my online registration is unsuccessful?
- 3. I can't access my online business relationship. What should I do?
- 4. I already have an account. How tin I kickoff investing in SSS P.E.S.O. Fund?
- 5. How tin can I use for an SSS salary loan online using the SSS Member Portal?
- half-dozen. I forgot/lost my SSS number. How can I retrieve it?
- 7. I recently lost my job. How can I apply for SSS unemployment benefits online?
- 8. How tin I update my SSS membership data (east.g., civil condition, birth appointment, proper name, contact details, beneficiaries)?
- nine. My SSS business relationship has been locked after several failed login attempts. How can I reset or recover it?
Sentry the Official SSS Online Registration Webinar
References

Watch Video: How To Register Your SSS Account Online as a Member

What Is My.SSS Portal?

My.SSS is an online service portal ⁱ that enables members and regular/household employers to access their records and perform diverse transactions with the SSS.

Through this portal, members can easily set an date with their SSS servicing branch, apply simple corrections to their membership data, and generate their Argument of Business relationship (SOA) which contains the PRN needed for the payment of contributions or loans. Employers can likewise access their My.SSS accounts to generate the Contributions Collection List containing the PRN required to pay their employees' contributions.

In club to admission My.SSS, yet, members and employers must get-go register and create their own User ID and countersign which we'll discuss later in this guide.

Here's a brief timeline of how the My.SSS portal has inverse over the contempo years:

In Baronial 2018, the SSS released an updated version called the My.SSS Beta Portal or SSS Fellow member Portal. The new portal has nearly the same features as the onetime 1 but information technology has an improved mobile-friendly design, and then users tin can access their accounts on smartphones and tablets.
Despite having a new portal, the SSS nonetheless kept the sometime one. Members used to have the pick to use whichever they adopt. You could log in to either of the ii using the same username and countersign.
Every bit of 2020, however, the two SSS portals have been merged to avert defoliation and to streamline all SSS online activities. You tin can now access the new and improved My.SSS through the official SSS website. The new My.SSS portal is uniform with various browsers (Google Chrome, Safari, Mozilla Firefox, Opera Mini, etc.), different the old portal that supports only Internet Explorer version 11.

Who Can Register at My.SSS?

ane. SSS members

Employee (including kasambahay ), self-employed, voluntary, OFW, and not-working spouse members who run across the post-obit requirements tin create an online SSS account:

At to the lowest degree 1-month posted contribution
Valid SSS number
Valid engagement of coverage (the month and year when the SSS coverage started i.e., when the employer reported the employee for coverage or when the fellow member starting time paid contribution as a self-employed/not-working spouse/OFW fellow member)

Annotation: Employed members who recently separated from their employers merely oasis't paid any contribution as a voluntary or cocky-employed member notwithstanding must follow the last update on their SSS membership. In other words, they will register as an employed member and input the Employer ID of the last employer who reported them for coverage. They can simply update their membership category to voluntary upon payment of their first voluntary contribution.

2. Concern/Regular employers

Companies and not-profit organizations can get an SSS online employer account if they're registered in the SSS as an employer-fellow member.

iii. Household employers

Household employers who hire at least i business firm helper tin register online if they meet the following requirements:

Valid SSS number
Reported for coverage either as an employed, cocky-employed, voluntary, non-working spouse, or OFW member
At least one-calendar month posted contribution

Why Register for an Online SSS Account?

Uncomplicated: it's for your ain convenience.

Having an online account saves you a lot of time and effort when transacting with the SSS. No need to take a leave just to spend an entire solar day at the SSS office. No more enduring the long queues for hours on finish. No more countless dialing on the phone every bit y'all try to go through the decorated SSS hotline.

You can apace transact with the SSS anytime and anywhere, equally long as you have a calculator or handheld device and cyberspace admission.

To access the My.SSS portal, however, members and employers must register and create their accounts offset. Registration ensures that their information will be secured and protected from identity theft. Members can designate their User ID and then set their preferred password upon successful registration and activation of their accounts. Employers, on the other mitt, tin also designate their own User ID simply non their countersign. Instead, a user-generated password volition be sent to their email afterward a successful registration.

i. SSS online services for members

SSS members can practice the post-obit using the new SSS online Member Portal:

View SSS membership details (SSS number, appointment of coverage, coverage condition, etc.)
Cheque SSS contributions and employment history
Request records such as Personal Tape (Form East-1), Member Data Alter Request (Form East-4), Self-Employed Data Tape (RS-1), Non-Working Spouse Tape (Grade NW-ane), and Overseas Worker Record (Grade OW-one)
Gear up an appointment with an SSS co-operative for transactions that can't exist done online (UMID bill of fare application, update membership details, etc.)
Apply for retirement benefits
Apply for unemployment benefits
Change/reset countersign
Generate Payment Reference Number (PRN)
Apply for a salary loan
View loan information and condition
Compute retirement benefit corporeality
Submit motherhood notification (Bachelor but to self-employed, voluntary, OFW, and non-working spouse members. For employees, their employers must file it online.)
Update your contact details and mailing address
Pay SSS contributions using Moneygment

2. SSS online services for employers

It's easy to acquit out the following tasks online if you take a My.SSS employer account:

Cheque your SSS membership records, paid contributions, remitted loan repayments for your employees, and sickness and maternity reimbursement claims
Submit your employment study form (Class R-1A), contribution-collection list (Grade R-3), and loan collection list (Course ML-2)
Submit motherhood notifications for your employees
Certify your employees' bacon loan applications

How To Register With SSS Online as a Member

Whereas the SSS online registration nether the old system could be done either through the quondam or new portal, the aforementioned process can now exist completed through a single portal–the new and improved SSS website. The ii portals have been merged to avoid defoliation and to streamline all SSS online activities.

In this guide, members will learn how to register online via the new My.SSS portal.

1. Go to the official SSS website

Upon landing on the page, you will take 3 portals to choose from: Member, Employer, and Modest Business concern Wage Subsidy Plan.

Since you lot're only a regular-paying member who doesn't ain a registered business concern, select Member.

Assuming that you oasis't registered your SSS account online nonetheless, notice the link that says Not yet registered in My.SSS? at the bottom of the SSS Member Login page.

Click the said link to proceed with the online registration.

three. Fill out the SSS Online Member User ID Registration grade

Provide the following information completely and correctly:

CRN/SS Number. The 12-digit CRN is the Common Reference Number found on your UMID card. If you don't accept this ID card withal, enter your 10-digit SSS number found on the upper right corner of your Personal Tape class (East-1)—with no space or hyphen (-).
Email accost. Provide an active and valid email address you've never used to annals at My.SSS. Re-enter your email accost on the side by side field, Ostend E-mail Address. If the organization doesn't accept it, provide a different email accost, or create a new 1. If possible, enter an email address created via yahoo.com, gmail.com, or hotmail.com. If you're using an electronic mail address from other providers, brand sure to inform the network administrator to whitelist or non to cake whatever email from sss.gov.ph
User ID. The User ID is what you'll use to access your SSS online business relationship. It should have eight to xx alphanumeric characters (a combination of alphabets and numbers), with the first character being an alphabet. Special characters are non immune, except for underscores (_). Re-enter your user ID on the next field to confirm it.
Complete name. The fields designated for your name don't permit the following special characters: # % ( ) \ — ' " || && \* */. As for the eye name, you tin just leave it blank if you don't have one.
Engagement of birth. Your birthdate should follow the MM/DD/YYYY format (example: 08/09/1992). Choose it from the drop-downward menu instead of manually typing information technology.
Mailing address (Philippine accost). If a certain field is non applicable (i.e., you lot don't alive in a subdivision or condominium), just get out information technology blank. Depending on where y'all reside, y'all can tick the box corresponding to either Metro Manila or Province. If you lot select Metro Manila, you'll then be asked to cull your city/municipality and barangay from the driblet-downward lists provided. If you select Province, you lot'll be asked to choose the name of your province as well as your city/municipality and barangay from the drop-down lists provided. No need to input your postal lawmaking, as information technology will be automatically generated later on you lot've selected your province, city/municipality, and barangay.
Foreign mailing address (if applicable). If you're currently based abroad, you can also opt to provide your foreign mailing address. Enter your specific address, city, ZIP code, and current state of residence.
Registration Preference. Choose i personal information you lot reported to SSS to continue with the online registration. You'll exist asked to choose from eight options. Click the i familiar to y'all and to which you tin provide the information being requested. Here's a summary of the available options:

Savings Business relationship Number – This applies to SSS pensioners. Enter the bank business relationship number (must be registered in the SSS) y'all're using to receive your monthly alimony. It can be a Citibank cash card, UnionBank SSS Quick Card, or UMID-ATM savings business relationship number.
Mobile Number Registered in SSS – It'due south the cellphone number you lot registered in the SSS (not necessarily your current mobile number). Find information technology on your E-1 grade or the latest Member Data Change Request grade (if you've updated your fellow member records).
UMID Carte du jour – Provide either your PIN lawmaking (which you got when yous activated your UMID card in the SSS Information Terminal at an SSS branch) or your mother's maiden name (as indicated on your birth certificate).
Employer ID Number / Household Employer ID Number – If you lot tin can contact ane of your previous employers, ask Hour for the SSS employer ID number. Meanwhile, if you're a kasambahay, you may enter your boss's employer ID number instead.
Paid Payment Reference Number / SBR No. / Payment Receipt Transaction Number – Go this info from the latest official receipt issued to you when you paid your SSS contribution as a self-employed, voluntary, not-working spouse, or OFW member. Alternatively, you can provide whatsoever receipt number found on the special bank receipt or the Contributions Payment Render (Form RS-5) paid inside the past 6 months.
Engagement of Loan with Existing Loan Remainder – If you have an existing SSS loan, betoken the verbal appointment of loan in this format: MM/DD/YYYY.
Transaction Number shown in your Personal Tape/Unified Multi-Purpose ID (UMID) Awarding (E-ane/E-half-dozen) – You lot can provide this information if you lot applied for SSS number online someday from Dec ten, 2020 onwards.
Cheque Number – If you're a member who has been receiving your monthly retirement or disability pension benefit through cheque, you tin discover this information on the bank check itself.

Review all details and brand whatsoever necessary corrections. When you lot're done, tick the boxes next to I'm not a robot and I have the Terms of Service at the lesser of the page.

Finally, click Submit.

iv. Check your email for the notification from SSS, then click on the activation link

Check your inbox within 30 minutes after your registration.

You should receive a message with the subject area line SSS Web Registration from [email protected] If the message doesn't go far, expect for it in your Spam or Trash folder.

Equally soon as you receive the bulletin, activate your SSS online business relationship using the link provided.

To actuate, just click the hyperlinked discussion clicking here below your user ID.

The activation link will expire afterwards v working days. If y'all actuate also late, you'll have to start over.

Accept note that only your user ID volition exist emailed to you. You'll have to prepare your password on your own by clicking the activation link from the SSS.

5. Create your countersign

Upon clicking the activation link, you'll be directed to Set Password Page.

Before you tin ready your preferred password, you'll be asked to enter the last vi digits of your CRN or SSS number. This additional layer of security ensures no unauthorized user can set your countersign and gain access to your business relationship.

Click Submit.

You tin now prepare your preferred password that meets the following requirements:

Eight (viii) to xx (20) characters consisting of alphabets and numbers
Starts with an alphabet
No special characters (asterisk, exclamation point, pct, etc.)
Must be different from the user ID

Enter your password and type information technology again on the adjacent field to confirm it.

When you're done, click the Submit push button.

Get to the SSS Member Portal and log in with your user ID and password.

You lot can now explore the various features on the portal such as your membership information and contributions.

Related: How to Reset Countersign in SSS if Forgotten or Lost (Member Account)

How To Register With SSS Online every bit an Employer

The SSS online registration procedure for employers is dissimilar from private members. Here are the steps to create an online account if you lot're an employer:

1. Go to the official SSS website

Since you'll register every bit an employer, click on the Employer portal.

ii. Click on the registration link that corresponds to your employer category

You can observe the registration links at the bottom of the Employer Login page, just below the text that says Not yet registered in My.SSS?

Cull between Regular Employer and Household Employer. Regular employers are those who run registered businesses while household employers, as the name suggests, are employers who take hired a kasambahay to take intendance of household chores.

3. Fill out the registration form

Upon clicking the advisable registration link, you'll be directed to either of these registration forms:

a. Household employers.

b. Regular (business/corporate) employers.

Fill up out the registration form with the requested details.

The fields with a red asterisk are required—don't get out them blank. If you lot already take a My.SSS account equally an individual member, the data you enter in your employer account registration must be similar to your member account.

Pay shut attention to the following data:

Employer ID – Enter your 10-digit employer number with no space or hyphen (-). Find it in your Employer Registration form (Form R-1), Employer Registration Plate, or SSS Certificate of Registration.
Employer Co-operative Code – The last three zeros in the Employer ID field refer to your branch code. Don't alter it if you have no branch office. If you have i, input your branch code.
Date of Coverage – It's the month and yr when you hired your beginning employee/due south. Find it in your Form R-one or Registration Plate. To indicate your engagement of coverage, choose the month, mean solar day (set the default twenty-four hour period at i), and year from the drop-downwards carte.
Postal Code – Enter the correct 4-digit postal lawmaking assigned to the employer'south electric current address. The postal code will serve every bit a basis for determining the SSS servicing branch.
Company email address – Provide a valid and agile email address y'all're using for concern, not your personal electronic mail.
Preferred User ID – Information technology must have 8 to 20 alphanumeric characters, starting with an alphabet. You tin can't use any special character, except for underscores (_). Re-enter your user ID on the next field to confirm information technology.

When you're done, double-bank check your information, type in the code shown on the folio, and click the Submit push button.

4. Activate your online account

Check your inbox and spam binder for a bulletin from the SSS.

Click the provided link for your My.SSS business relationship activation. This will have you lot to an online form where you'll provide your authorized signatory'southward SSS number, complete proper name, and email accost.

The employer authorized signatory is the company representative (such every bit an Hr or admin caput) who is authorized to certify and/or sign SSS documents on the employer'due south behalf.

If you're a unmarried proprietor, you are the sole signatory (Be sure to cheque the Single Proprietor box), which means you lot should enter your ain data.

If you own a corporation or cooperative with an authorized signatory, provide your signatory details.

Bank check the I accept the Terms of Service box and and then click the Submit push button.

You'll run across a notification that your registration application has been sent to the SSS for validation and that you lot'll receive an email regarding the validation results.

5. Cheque your visitor email for a validation message

Your SSS servicing co-operative will verify if your authorized signatory is included in your company's Specimen Signature Carte du jour (Grade L-501).

In one case the SSS approves your authorized signatory, it will send you a bulletin through electronic mail with your company user ID and a system-generated password.

6. Access your online employer account

Enter your user ID and password in the Employer Login tab on the My.SSS portal . You lot can at present get-go using your employer business relationship to transact with the SSS online.

Related: How to Reset Password in SSS if Forgotten or Lost (Employer Business relationship)

Tips and Warnings

1. Access the SSS portal during off-peak periods

Only like any government website, the SSS portal is painfully irksome when many people use information technology at the same fourth dimension. Worse, it's inaccessible when the SSS website is nether maintenance.

If the My.SSS portal takes forever to load, effort using it at a less busy time, like on a late weeknight or weekend when fewer people admission the site.

2. Download the SSS mobile app

Some SSS members like the SSS mobile app considering information technology'south user-friendly and convenient. Others experience various issues while using the app, and then they utilize their desktop browser instead.

Still, the SSS mobile app is worth a try. It shares the aforementioned features with the new SSS Member Portal and so you can transact with the SSS on the go.

The mobile app is gratis and compatible with Android (4.4 Kitkat or higher) and Apple tree (iOS eight.0 or higher) devices. You tin download it on the Apple App Shop or Google Play Store .

Once you've installed the app, access your account using your existing user ID and password.

iii. Keep a copy of your user ID and password

It'south inconvenient to inquire for assist from the SSS when you forget your user ID and/or password. Save yourself the stress by writing downwards your login credentials during your SSS online registration, and so you accept a copy to refer to when you can't call up your login details.

Go on this copy in a secure place and never share your login details with anyone.

four. Change your password every ninety days

The password expires after 90 days for your account's security. Thus, you take to modify your countersign regularly and update your copy of the login credentials as needed.

To change your password on the new SSS Member portal, follow these steps:

Log in to your My.SSS business relationship.
Hover your mouse over the Member Info menu.
Click on Change Password.
Enter your current countersign and new countersign.
Re-enter the new password to confirm it.
Click the Alter push.

5. Members and/or small employers who don't have a personal computer, Internet access, or both can too annals and access their My.SSS accounts at any SSS branch

sss online registration 12 — Photo Credit: My.SSS: A Primer and How-To Guide (2018) by the SSS Corporate Communications Departments.

All SSS branches have a designated e-Center containing several web-connected PCs. Yous tin use any of these computers to access the SSS website, register your account, and access your personal records through the My.SSS portal.

Each e-Center also has SSS member service representatives who are always ready to assist those who aren't computer literate or anyone who needs technical aid.

If you or someone you know don't take any means to connect to the Internet and aren't adept with computers, proceed to the e-Center of any SSS branch to check how many SSS contributions you lot've paid so far, apply for SSS loans/benefits, and avail of other online services.

6. SSS now implements 'no web registration, no salary loan' policy

Online registration of the SSS account is at present 1 of the requirements when applying for a bacon loan. This is because starting November 11, 2019, all salary loan applications must now be filed online ² .

Other loan types from SSS like Calamity, Educational Assist, and Emergency will still have to be filed at SSS branches for the documentary requirements.

Learn More: How to Employ for SSS Bacon Loan Online: An Ultimate Guide

7. Never deal with fixers or scammers who are offering assistance with your SSS online registration

sss online registration 13 — Source: Philippine Social Security System – SSS Official Facebook Folio.

Entrusting your personal information and My.SSS login credentials to a stranger will consequence in your business relationship getting compromised. Not but are you paying exorbitant fees for something you lot can hands practice on your own, but you're besides giving away of import information to someone who can potentially run away and utilise the same information against yous.

Worse, you may fifty-fifty pay a penalty or get behind bars as illegal activities of fixers and anyone conniving with these fixers are punishable past constabulary ³ , every bit per R.A. 11199 (Social Security Act of 2018) and R.A. 11032 (Ease of Doing Business and Efficient Regime Service Delivery Act of 2018).

If you lot need help with SSS online registration, you may become it from the post-obit legit and official SSS channels:

SSS branches with E-Centers (over the counter)
SSS hotline: 1455
Official SSS emails: [e-mail protected] (for general queries and concerns), [email protected] (for web-related concerns), [electronic mail protected] (for OFW-related concerns), and [e-mail protected] (for concerns related to Payment Reference Number)

In instance you have come across a logroller or any illegal transaction with SSS, don't hesitate to report information technology at the nearest SSS branch or to the Special Investigation Department of the SSS with email [electronic mail protected], telephone numbers 8920-6401 locals 5313 to 5316, and address at 4th Flooring, SSS Main Office, East Avenue, Diliman, Quezon City.

Frequently Asked Questions

1. Is SSS online registration mandatory?

There's no law that requires all members to register online and create their ain My.SSS accounts. However, SSS highly encourages anybody to practise then as almost all transactions are at present washed online. For example, SSS no longer issues checks so applications for SSS salary loans must now be filed online. Without a My.SSS account, members will non be able to enroll their disbursement/banking concern accounts, thereby preventing them from applying for a bacon loan or receiving other SSS cash benefits.

2. Is My.SSS secure?

Yes. The reason why there are multiple steps needed to consummate SSS online registration is to ensure merely the registered members/employers themselves will be authorized to access their accounts. Moreover, all the transactions y'all consummate within your My.SSS portal volition exist confidential, thanks to a technology called SSL or Secure Sockets Layer (represented by the padlock symbol when you check the website URL) that basically protects all communication betwixt your web browser and My.SSS.

Lastly, no one else, not even your employer, can access your SSS records unless you voluntarily give away your User ID and password. Hence, SSS reminds members to be wary of fixers who provide assistance with SSS online registration and account recovery in exchange for a fee.

3. Tin can the employer admission the SSS records of its employees through My.SSS?

No. Employers are not allowed past law to access the individual records of their employees which are considered confidential. This is in compliance with the provisions of the Republic Human action No. 8282 (Social Security Act of 1997) ^iv which states that records submitted to the SSS shall be kept confidential "except in compliance with a subpoena duces tecum issued past the Courts, shall not be divulged without the consent of the SSS President or any official of the SSS duly authorized by him.." and the Commonwealth Act No. 8792 (Electronic Commerce Act of 2000) ⁵ which states that "Access to an electronic file or an electronic signature of an electronic data message or electronic certificate shall but exist authorized and enforced in favor of an private or entity having the legal correct to the possession or the use of the plaintext, electronic signature or file and solely for the authorized purposes."

4. I can't annals my account. Instead, I'yard seeing an error message that says "CRN/SSS Number has already been registered". What should I practise?

You may ask help with your SSS online registration by going to the nearest SSS branch, calling the SSS hotline 1455, or by sending an email enquiry to [email protected]. Alternatively, you can also leave a comment on one of the recent posts on the Philippine Social Security Organization Facebook Page.

5. I tin't annals because I'grand getting an error message that reads "User ID already exists" or "Email address already exists". What should I do?

The fault bulletin you're getting indicates the information you lot're trying to submit is not unique or something that already exists in the SSS database. To continue with your registration, endeavor to enter a different user ID or email address.

6. I can't observe the electronic mail notification from SSS that contains the activation link. What should I do?

First, check if the bulletin got stuck either in your SPAM or Trash binder. If there's null in either of these folders, perhaps you haven't waited long plenty. Information technology's non unusual for the notifications from SSS to accept anywhere betwixt xxx minutes to an hour before arriving in your inbox. If y'all notwithstanding haven't received the message after waiting that long, ensure that your network administrator isn't blocking letters from sss.gov.ph, specially if you lot're using an email that is non yahoo.com, gmail.com, or hotmail.com.

If all the higher up-mentioned suggestions didn't work, you should asking technical assistance by sending an e-mail to [email protected] (Don't forget to include details of your problem, your personal details such as complete name and SSS number, and fastened copies of your UMID or 2 valid IDs).

7. I want to change my designated User ID. How?

Your User ID becomes official and permanent as soon as your SSS online registration is approved. Even so, SSS may grant some users' requests to reset or change their User IDs, provided they have a compelling reason to make such requests. If you retrieve it's extremely necessary (east.one thousand., the User ID is vulgar, extremely confusing, etc.) to change your designated User ID, you may send a formal letter to the nearest SSS branch or to [e-mail protected], stating the reason for the request, and together with scanned copies of either your UMID card or any ii (two) valid IDs showing your photo and signature.

8. The company email address registered in the Employer account has changed/The designated authorized signatory has been separated from the company and its My.SSS account tin can't be accessed anymore. What should be done?

You may send an online change request via email to [email protected]

Along with your message, don't forget to include and adhere scanned copies of the following documents:

A formal Alphabetic character of Request for the modify of User ID, company electronic mail address, or authorized signatory. In the letter, indicate the complete name, SSS number, and personal email address of the designated authorized signatory (if the asking is for the updating of authorized signatory). The letter must be signed by the person granting authority appearing in Specimen Signature Carte du jour (SS Form L-501).
UMID card or any 2 (two) valids of the designated authorized signatory.
Valid SS Class L-501 (with one-year validity from receipt engagement of SSS branch). It must exist received and stamped by your SSS servicing branch. Also, it must include the name of the designated authorized signatory/-ies.

Other FAQs

1. The system says my SSS number is invalid. What does it hateful and what should I do?

two. What should I do if my online registration is unsuccessful?

3. I can't admission my online account. What should I practice?

4. I already have an account. How can I outset investing in SSS P.E.S.O. Fund?

v. How tin can I apply for an SSS salary loan online using the SSS Member Portal?

6. I forgot/lost my SSS number. How can I retrieve it?

7. I recently lost my job. How can I use for SSS unemployment benefits online?

8. How can I update my SSS membership information (east.chiliad., civil status, birth date, proper noun, contact details, beneficiaries)?

Watch the Official SSS Online Registration Webinar

References

SSS Corporate Communications Section. (2018).My.SSS: A Primer and How-To Guide [Ebook]. Retrieved from https://www.sss.gov.ph/sss/DownloadContent?fileName=MY.SSS_FINAL.pdf
Cabuenas, J. (2019). SSS enforces 'no web registration, no salary loan' policy. Retrieved 15 October 2021, from https://www.gmanetwork.com/news/money/companies/716644/sss-enforces-no-spider web-registration-no-salary-loan-policy/story/
Ignacio, A. (2021). SSS members and pensioners: Be wary of online fixers. Retrieved fifteen October 2021, from https://businessmirror.com.ph/2021/03/10/sss-members-and-pensioners-be-wary-of-online-fixers/
Republic Act 8282 (Social Security Act of 1997)
Republic Act No. 8792 (Electronic Commerce Act of 2000)